Project Leadership
Handled requirement gathering, scope clarification, task explanation, delivery coordination, and client communication.
Experience
Proof points focused on client requirements, developer coordination, technical delivery, and business outcomes.
2021 - 2024
Worked as Project Manager and Tech Lead, translating client requirements into clear development tasks for frontend and backend teams.
Handled requirement gathering, scope clarification, task explanation, delivery coordination, and client communication.
Guided frontend and backend developers, resolved implementation issues, improved functionality, and enhanced user interfaces.
Reviewed flows, identified gaps, suggested practical solutions, and supported delivery across web apps, mobile apps, and business systems.
Platform for multiple brands, multiple outlets, and logistics partner management.
Online meat and butchery ordering platform with product, order, and delivery workflows.
Domestic helper marketplace similar to urban service platforms, with customer and provider flows.
Online legal document preparation system for wills, agreements, and related documents.
Application workflow for checking and identifying counterfeit currency risks.
Healthcare data and patient progress system for clinic and hospital reporting requirements.
Hospital management application distributed across multiple countries.
Additional websites, mobile apps, and business tools delivered with development teams.

Industry: Banking software rollout
Supported installation, training, issue tracking, and branch-level adoption.
Technologies Used: Banking software, training workflows, documentation.
Business Outcome: Smoother rollout support and better user confidence.

Industry: Import-export and procurement
Coordinated sourcing, logistics, suppliers, and fulfilment workflows.
Technologies Used: Reporting sheets, supplier workflows, operations tracking.
Business Outcome: Better vendor coordination and execution control.

Industry: Retail systems
Planned POS, inventory, automation, and developer coordination requirements.
Technologies Used: POS workflows, inventory systems, dashboards.
Business Outcome: Clearer retail process and system structure.

Industry: Hospitality and restaurants
Worked on SOPs, staffing, vendor coordination, cost control, and POS adoption.
Technologies Used: POS, dashboards, SOP documents, inventory controls.
Business Outcome: Stronger daily control and reporting visibility.

Industry: Software delivery
Connected business requirements with development, QA, UAT, and deployment.
Technologies Used: CRM, MIS dashboards, UAT, process flows.
Business Outcome: Better alignment between business needs and delivery.